Support
Frequently Asked Questions
Answers to common questions about wallet operations, mining activation, and account workflows.
How do I start?
Create an account, verify your email, then access the dashboard to manage balances, deposits, and mining operations from one workspace.
How are deposits tracked?
Coinminers monitors supported chains and records detected inflows as structured ledger entries with token and settlement metadata.
How does mining activation work?
Purchased miners remain pending until manual serial + OTP activation, ensuring controlled onboarding and reduced unauthorized usage.